How it works

In a nutshell

The TranslaStars Skills Store is a marketplace of ready-to-use skills, prompts, linguistic resources and workflows for localization professionals. Creators publish their products, buyers purchase them, and every purchase includes the complete guide with the tools used to build it. Payments are processed securely by Stripe. Sellers keep 100% of the price they set: a 10% platform fee is added on top of the seller price and paid by the buyer.

For buyers

Reviews, sharing and messaging

Only verified buyers can review a product, so ratings are real. You can also share any product with colleagues on WhatsApp, Telegram, X, LinkedIn, Facebook or by email using the share button on each product page and catalog card. If you have a question or want to negotiate a bulk deal, use Contact seller on the product page - it sends a message straight to the creator. Interested but not ready to buy? Message seller lets you reach out too, and you’ll get replies in your Dashboard > Messages.

For sellers

Analytics, messages and notifications

Your Dashboard gives you the tools to grow and stay on top of every sale and inquiry:

• Product analytics: see the views, shares and favorites of each of your skills at a glance, so you know what works and what to improve.
• Buyer-seller messaging: buyers can contact you through the product page. You’ll see their messages in Dashboard > Messages and can reply right there.
• In-app notifications: get notified when someone purchases your skill or sends you a message, plus an email alert to never miss a sale.

Wallet, escrow and withdrawals

• Escrow: each sale starts as pending and becomes available after 14 days, provided there is no refund or complaint for that sale.
• Withdrawals: minimum withdrawal is 20 EUR. Requests are processed by bank transfer, typically within 5-10 business days.
• Transactions: your dashboard shows every sale and withdrawal in a wallet transactions list.
• No commission: the seller price is 100% yours. The platform fee is paid by the buyer.

Invoicing

TranslaStars acts as the merchant of record: we collect payment from buyers, hold it in escrow and pay you out. For every sale you can download a sales document from your Dashboard > Wallet transactions (button 🧾 Doc). It records the sale date, buyer, product, your 100% price, the platform fee and the total paid by the buyer. Keep these documents together with your payout records for your tax declaration: you are responsible for declaring your sales income to your tax authority according to your local rules. Buyers receive their payment receipt from Stripe automatically.

Fees and payments

• What the buyer pays: the seller price plus a 10% platform fee. For example, a 25 EUR skill costs 27.50 EUR total.
• What the seller receives: 100% of the price they set (25 EUR in the example above).
• What the fee covers: payment processing (including Stripe fees), hosting and store operating costs.
• VAT: prices shown are the total you pay (seller price + platform fee). VAT, where applicable, is added at checkout and depends on the country where the buyer is located (Stripe calculates it automatically).
• Currencies: all prices are in EUR.
• Free products: skills priced at 0 EUR are available without payment, just sign in.

Refunds

• 14-day EU right of withdrawal: you can request a refund within 14 days of purchase IF the product has not been downloaded or accessed. Once a digital product has been downloaded, it is considered delivered (standard practice for digital goods).
• Defective or misdescribed products: if a product is defective, incomplete or does not match its description, report it through the Contact form within 14 days. After review, we may issue a full or partial refund.
• Refunds are processed to the original payment method, and the seller's payout for refunded purchases is reversed or deducted from future payouts.

FAQ